Developing and rolling out an e-commerce platform including migration.

Largest chemical distributor in the world

Situation

A global chemical distributor has begun a digital transformation. Part of this is the development and implementation of an e-commerce platform. The new e-commerce platform is a self-built platform, integrated with various existing IT applications.

Approach
  • Designing the program structure, standardising reports and defining the global roll-out strategy.

  • The execution of the program by means of the provision of a general program manager, a PMO manager and a business readiness manager.

  • Mapping the target operating model for managing the e-commerce platform.

  • Providing the organisation with the necessary technical clout at the strategic level by filling the role of CTO on an interim basis.

Results
  • E-commerce platform implemented in several countries in APAC and EMEA.

  • Roadmap set for the e-commerce platform, including roll-out and adding new features.

  • Target operating model implemented.

  • Better alignment with various stakeholders at different levels.

Sector
Chemistry
Services
Scale up
Transformation management
Themes
Change
Customer experience
Digitization
Implementation
IT
Processes
People
Brigitte HogenbirkHein GroeneveldRené WildoërRieneke LantingRob JanssenWard Selles