How do you reduce costs without sacrificing performance?
At a time when margins are under pressure and customers are becoming increasingly demanding, cost control is more important than ever. Yet many organizations see reducing costs and improving performance as two opposing goals. Wrongly so, because with the right approach, costs can decrease while increasing customer satisfaction and operational performance.
At Vasco Consult, we see that data is the key to this. Our Business Improvement service helps organizations get a grip on their operations, make targeted improvements and structurally use data as a steering tool. Our approach consists of three phases:
1.Control over the operation: steering on what really happens
The first step towards cost reduction is control over the daily operation. We do this using the Daily Management Call (DMC). For about 12 weeks, we collect operational data and translate it into insights about performance, customer satisfaction and bottlenecks. This gives organizations immediate overview and action perspective. Often, the first improvements can already be implemented in this phase.
2. Continuous improvement: from insights to structural improvement
Once there is a grip on the operation, room is created to achieve greater improvements. Once again, data has a crucial role to play here. By continuously measuring, analyzing and adjusting, inefficiencies become visible and solvable. You can think of structural process improvements, more efficient use of capacity or reducing failure costs. The result of such improvements is higher productivity and lower costs. Without compromising on quality or customer satisfaction.
3. Strategy and anchoring: improvement as a constant
In the third phase, we link continuous improvement to the strategic goals of the organization. Together we develop a roadmap in which data-driven work becomes a structural part of the business. In this way we secure the improvement culture and ensure that future choices about processes, projects and investments are based on facts instead of gut feelings.
Conclusion: data as an engine for sustainable cost reduction
Data insight is indispensable for organizations that want to reduce costs without harming their performance. In fact, using data intelligently actually creates room for improvement. And that in turn leads to less waste, higher customer satisfaction and more agility. Our advice? Make continuous improvement and data-driven management a constant in your company and see how all the lines are moving in the right direction.
Want to know more about business improvement and data-driven working? Contact us at: info@vasco-consult.com
